Terms and Conditions
Welcome to Slots Hopper. These Terms and Conditions constitute a legally binding agreement between the user and the platform. By registering an account and using the services offered by the Slots Hopper online casino, you acknowledge that you have read, understood, and agree to be bound by these rules. This document outlines the regulations for gameplay, account management, financial transactions, and bonus usage. It is essential to review these terms carefully. If any part of this agreement is unclear, please contact the Slots Hopper contact us team for clarification before proceeding.
General Terms
These terms apply to all services, games, and promotions available on the platform. We reserve the right to amend these conditions at any time. Any significant changes will be communicated to active account holders. Continued use of the platform following any modifications constitutes acceptance of the updated terms. It is the player’s responsibility to stay informed about the current regulations.
Account Registration and Verification
To use our real-money services, you must register an account. By registering, you confirm that you are at least 18 years of age and of legal age for gambling in your jurisdiction. Each individual is permitted to open only one account. Should multiple accounts be detected, all associated accounts may be suspended or closed.
Account verification, also known as Know Your Customer (KYC), is a mandatory process required before any withdrawal can be processed. This involves submitting documents to confirm identity, address, and ownership of payment methods. Required documents may include a valid passport or driver’s license, a recent utility bill, and a bank statement. The verification process typically takes up to 72 hours to complete.
Deposits and Withdrawals
Financial transactions are governed by strict security protocols to protect player funds. The minimum deposit required to fund an account is £22. Deposits can be made using various methods, including bank cards, e-wallets, and cryptocurrencies. For withdrawals, the minimum amount is £87. We adhere to a closed-loop policy, meaning withdrawals should, where possible, be processed back to the original deposit method. All bonus wagering requirements must be completed before a withdrawal request can be approved.
Bonus Policy
Promotions and bonuses at Slots Hopper are subject to specific terms. Unless stated otherwise, casino bonuses, including the welcome offer, are subject to a wagering requirement of 35 times the combined deposit and bonus amount. Winnings from free spins also carry a 35x wagering requirement. When a bonus is active, bets are typically limited to a maximum of £4.36 per spin. Please be aware that different game categories contribute differently towards clearing wagering requirements:
- Slots: 100%
- Virtual Games: 50%
- Lucky Games: 50%
- Table Games: 20%
- Live Casino games are typically excluded from bonus wagering.
Player Responsibilities
A user is solely responsible for maintaining the confidentiality of their login credentials. All activities that occur under an account are deemed to be have been performed by the account holder. Players must ensure that their participation in the games is lawful according to the laws of their country of residence. It is forbidden to use any artificial intelligence or software aids to gain an unfair advantage.
Responsible Gambling
Slots Hopper is committed to promoting a safe and responsible gaming environment. We provide several tools to help players manage their activity. These include options to set deposit limits, session time limits, and reality checks. For those who need to take a break from gambling, we offer cooling-off periods and a self-exclusion facility. These tools are accessible within the account profile section.
Account Closure
Players may request to close their account at any time by contacting customer support. The platform reserves the right to suspend or terminate an account at its discretion if a player is found to be in breach of these terms and conditions, engaging in fraudulent activity, or abusing the bonus system. Upon account closure, any remaining real-money balance will be subject to review before being returned to the player, provided no terms were violated.